Service & Support

We are here for you – quickly, professionally and personally. Choose the contact option that suits you or find out more about our service areas.

Personally available: Mon – Thu: 9:00 am – 4:00 pm Fri: 9:00 am – 1:00 pm

Your direct contact to us

Send us your questions via WhatsApp, phone or email. If you have questions about products or machines, you can easily send photos or videos via WhatsApp.

WhatsApp Message us directly Phone 030 40 50 45 80 Email Email Support

Remote Support

Do you need help with setup or troubleshooting? Download the appropriate remote support software and our team will assist you directly.

Remote Support with pcvisit

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Warranty Information about warranty and service conditions. Financing Solutions for predictable investments. Shipping Delivery, freight forwarding and shipping information. Returns & Claims Easily handle returns and claims. Payment Payment methods and important information. FAQ Answers to frequently asked questions. Privacy Information about how we handle your data. Downloads Software, instructions and additional documents.

Find the right solution together

Whether you need materials, a heat press or a printing system: we provide personal advice, create sample prints on request and demonstrate suitable systems in practice.

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