Shipping + Payment

Shipping + Payment

Lotus Shipping

Shipping

Transfer films, accessories and spare parts as well as the plotter GS-24 are shipped from the Lotus warehouse in Berlin. Heat presses are shipped from the Lotus warehouses in Berlin or Milan. Roland digital printers / plotters are sent directly from the Roland warehouse in the Netherlands to the customer. We ship from Monday to Friday. All transfer films, accessories and spare parts as well as the plotter GS-24 and small transfer presses like the LTS 12, LTS 14 and LTS 25 are shipped by UPS or DHL. All other transfer presses as well as digital printers are shipped by pallets.
Orders which are to be shipped on the same day must be received by 3 pm on Mondays to Thursdays and by 1 pm on Fridays (if available).

ATTENTION: Due to the price increase by UPS, we are unfortunately forced to adjust our shipping prices.
Here you can see our current prices:


Standard shipping */**

  Country Weight Price Delivery
Domestic
Region 1 Germany 0 - 32 kg 7,90 € 1 - 2 days
International
Region 2 Belgium, Denmark, France,
Luxemburg, Netherlands,
Czech Republic
0 - 20 kg 14,00 € 2 - 3 days
20 - 32 kg 19,00 €
Region 3 Croatia, Finland, United Kingdom,
Italy, Monaco, Austria, Slovakia,
Slovenia, 
Sweden, Poland
0 - 20 kg 18,00 € 2 - 4 days
20 - 32 kg 28,00 €
Region 4 Bulgaria, Estonia, Greece, Hungary,
Ireland, Latvia, Lituania, Northern Ireland,
Portugal, Romania, Spain
0 - 20 kg 25,00 € 3 - 6 days
20 - 32 kg 38,00 €
Region 5 Andorra, Liechtenstein, Norway, San Marino, Switzerland 0 - 10 kg 38,00 € 3 - 5 days
10 - 20 kg 50,00 €
20 - 32 kg 77,00 €

*no delivery on holidays, or on weekends
**deliveries to Switzerland with value above 1000 EUR are charged with 75 EUR customs surcharge

 

Express delivery */**

  Country Weight Price Delivery
Domestic
"Express
Saver"
Germany 0 - 15 kg 16,00 € next day
15 - 32 kg 27,00 €
"Express
12:00"
Germany 0 - 15 kg 18,00 € next day
before 12 pm
15 - 32 kg 31,00 €
International
Region 2 Belgium, Denmark, France,
Luxemburg, Netherlands,
Austria
0 - 5 kg 42,00 € next day
5 - 10 kg 56,00 €
10 - 20 kg 75,00 €
20 - 32 kg 97,00 €
Region 3 United Kingdom, Italy, Monaco 0 - 5 kg 59,00 € next day
5 - 10 kg 84,00 €
10 - 20 kg 109,00 €
20 - 32 kg 140,00 €
Region 4 Finland, Greece, Northern Ireland, Portugal,
Ireland, Spain, Sweden
0 - 5 kg 65,00 € next day
5 - 10 kg 92,00 €
10 - 20 kg 122,00 €
20 - 32 kg 158,00 €
Region 5 Andorra, Liechtenstein, Norway, San Marino, Switzerland 0 - 5 kg 84,00 € next day
5 - 10 kg 118,00 €
10 - 20 kg 156,00 €
20 - 32 kg 196,00 €
Region 6 Bulgaria, Croatia, Cyprus, Czech Republic,
Estonia, 
Hungary, Latvia, Lituania, Malta,
Romania, 
Slovakia, Slowenia
0 - 5 kg 83,00 € next day
5 - 10 kg 120,00 €
10 - 20 kg 168,00 €
20 - 32 kg 211,00 €

*no delivery on holidays, or on weekends
**deliveries to Switzerland with value above 1000 EUR are charged with 75 EUR customs surcharge

 

Lotus Payment

Payment

You can choose from the following payment options:

  • Klarna (Info)
    Payment directly online, no charges
  • PayPal
    Payment directly online, no charges
  • Payment in advance
    Payment in advance with 2% discount (unless otherwise stated)
  • Cash payment
    Cash payment at pickup in our store

PSD2 - Two-factor authentication
Secure payment is very important to us. That's why we rely on the market leaders with the highest security standards and the best performance for our customers when selecting our payment providers. Although the introduction of two-factor authentication has been postponed until further notice, our payment provider KLARNA has already implemented so-called 2-factor authentication for you. The new procedure is explained below:​

Changes in using "Sofortüberweisung" (instant bank transfer) by KLARNA when applying the Strong Customer Authentication

The "Sofortüberweisung" (instant bank transfer) is subject to the guidelines of PSD2 and therefore receives an additional authentication step, the so-called second factor. If you select "Sofortüberweisung" (instant bank transfer) as a payment method during checkout, you will log in with your online banking details as usual. The classic login and password is one "factor", it must be supplemented by a second one, which must not be physically owned by the customer. With the second authentication step, which may vary depending on the home bank (e.g. fingerprint or TAN procedure), you confirm that KLARNA as operator of "Sofortüberweisung" has access to your account so that KLARNA can make the payment. Only after this additional confirmation of the second factor you can complete the payment process.​

Bank details

Our bank info:
Name of Bank: Berliner Sparkasse · IBAN: DE51 1005 0000 0190 2319 47 · BIC: BELADEBEXXX

Our PayPal info: info@lotustransfers.de